JIMI STEEL MILL LIMITED

Frequently Asked Questions（FAQ）

Have you encountered any problems? Here are some of our most frequently asked questions and answers. If there is nothing you would like to see, please contact us

How do I order your steel?

To order our steel, you need to visit our website and then contact our sales team to provide you with the material, model, payment method and terms you want.

How long after the order?

Under normal circumstances, if we have it in stock, we will start delivery within 7-14 days. In other cases that need to be customized, we will communicate with you specifically about the time limit. After the production is completed, we will deliver the car to you according to the mode of transportation you choose.

Do you offer custom products?

Yes, we offer custom service. Can be based on your needs and conditions.

Do you offer a return service if I need to return a product?

Yes, if you need to return a product, we offer a return service. Please note that returns are subject to our return policy, please consult your contact's dedicated account manager for details.

How about the quality of your products? Is there a guarantee?

All our products are subject to strict quality testing and come with a quality guarantee.

Do you provide after-sales service?

Yes, after you place an order, we will have a dedicated account manager online 24 hours to solve some problems you may have in use.